Add and remove credits in pledge manager for imported projects
You can add free credits to a user (backer) account. Click the tool button in the top right corner and choose the project you want to manage from the list on the left. Go to "Users" and choose "Users" from the dropdown list.
You can add credits to a user manually or by importing user carts from crowdfunding. Importing the list will add credits automatically. To add credits manually, choose the user you want to give credits to from the user list and click on their name or email:
You’ll see their user profile. To add credits, click "add/remove" in the credits field:
You’ll see the following window:
Enter the number of credits you want to add, choose the currency, and add a reason (description) why the account received free credits. Click save to confirm.
You can also remove the credits you added. To remove credits, add "-" before the subtracted amount.