Export Comments
You can export comments from your Gamefound project to an Excel file, including comments on project updates and replies. Use the file to review feedback, find recurring questions, and follow conversations outside the platform.
In this article
- Before you start
- What the export includes
- Export your comments
- Understand the export file
- Review comments and replies
Before you start
You can export comments in any project phase once you publish your project and it has comments.
To access the export, you need one of these roles for the project:
- Project Owner
- Project Admin
- Project Editor
- Project Moderator
Sign in to the account you use to manage the project.
What the export includes
The export brings your project’s comments together in an Excel file. It includes:
- Comments on the main project page.
- Comments on project updates.
- Replies to comments.
The file also includes author nicknames and comment identifiers. These identifiers help you connect replies to the comments they refer to.
The export doesn’t include authors’ email addresses.
Export your comments
Start from your project in the creator dashboard.
- Open Communication.
- Select Comment moderation.
- Select Export all comments.
- Open the Excel file from your browser’s downloads.
You can now search, sort, and filter the data in your spreadsheet application.
Understand the export file
Use the following fields to identify comments, check their authors, and follow replies.
| FIELD | What it tells you |
|---|---|
| Comment ID | The unique identifier of the comment. Use it to find a specific comment or match it with replies. |
| Parent Comment ID | The identifier of the comment that a reply refers to. Match this value with a Comment ID to follow the conversation. |
| nickname | The nickname of the person who wrote the comment. |
| Backer # | The author’s backer number for the project. This number identifies the backer, not the comment. |
| Comment Date | The date of the comment. |
| Comment text | The text that the author wrote. |
How comment identifiers work
A comment and a reply each have their own Comment ID. The reply also references its parent comment through Parent Comment ID.
For example, if a comment has the ID 100 and a reply has the ID 101, the reply’s parent comment ID is 100.
| Example | Comment ID | Parent Comment ID |
|---|---|---|
| A backer asks a question. | 100 | — |
| Another person replies to that question. | 101 | 100 |
The dash in this example means the first comment doesn’t reply to another comment.
Review comments and replies
Use your spreadsheet application to explore the feedback that matters to you. For example, you can:
- Search the comment text for a product name or topic.
- Sort comments by date to review conversations over time.
- Filter by author nickname to find comments from a specific person.
- Match parent comment IDs with comment IDs to read replies alongside the comments they refer to.
When you review a reply, check its parent comment for context. A short response may only make sense as part of the conversation.