Reserved Funds: Understand and Manage Your Payout Reserve

Your payout reserve keeps part of your project’s confirmed balance available for refunds and chargebacks between payouts. Learn where to check your reserved funds, how the reserve affects your payouts, and how to change your reserve amount.

In this article

What are reserved funds?

Reserved funds are the amount the platform keeps in your confirmed balance between payouts. This reserve helps cover refunds and chargebacks.

The reserve remains part of your confirmed balance. The platform doesn’t move it to a separate account or freeze it.

Note: The reserve doesn’t guarantee a future payout. Refunds and chargebacks can reduce your balance.

Where can I check my payout reserve?

To check your current reserve:

  1. Open your project’s creator dashboard.
  2. Go to Finance > Payouts.
  3. Find Reserve in the balance summary.

The summary also shows your Confirmed balance, payout Schedule, and Next payout.

How does the reserve affect my payouts?

Only funds above your reserve amount can contribute to your next payout.

For example, if your confirmed balance is €10,000 and your reserve is €500, the amount above your reserve is €9,500.

If your confirmed balance is equal to or below your reserve, there are no funds above the reserve available for payout.

How do I change my reserve amount?

To change your reserve amount:

  1. Open your project’s creator dashboard.
  2. Go to Finance > Payouts.
  3. Select Edit under Reserve.
  4. Enter the new reserve amount.
  5. Confirm the change.
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