FAQ for backers
FAQ for creators
Pledge managers created before 30 May 2023

Payments and refunds

Articles about fees, taxes, payments, refunds, Stretch Pay and more.

Processing refunds
Tax and EU VAT handling in crowdfunding and pledge manager
How to turn on Stretch Pay in a project
Fees
Crowdfunding payments
Payouts in crowdfunding
Exporting payment details
Backup refund method
Enabling Sales Tax
Enhanced reconciliation reports

Categories

Onboarding process
Project setup
Managing rewards and add-ons
Managing pledges
Managing backers
Communicating with backers
Marketing and analytics
Payments and refunds
Preparing a crowdfunding campaign
Setting up a pledge manager and late pledge
After launch of a pledge manager

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