Tax handling on Gamefound

Gamefound handles the EU and UK VAT settlement for creators - simplifying tax compliance during fulfillment.

EU VAT Handling

If you’re based outside the EU and use an EU hub for fulfillment, you don’t need to worry about collecting taxes in the European Union. We collect the EU VAT for you and settle it with the proper tax office.

If you don’t use a an EU-based shipping hub for fulfillment - Gamefound still settles the taxes for orders up to €150 value. According to European Union’s regulations, if the value of the shipped order exceeds this threshold, it becomes the creator’s responsibility to pay this VAT. In such case, EU VAT will still be charged at checkout by Gamefound, but we’ll transfer the VAT for pledges exceeding €150 to your bank account. Your logistics partner can use it to handle tax-friendly delivery for you.

UK VAT Handling

If you’re based outside the UK and use an UK hub for fulfillment, we collect the UK VAT for you and settle it directly with HMRC.

If you don’t use the UK shipping hub for the fulfillment, Gamefound settles the taxes for orders up to £135 value. According to United Kingdom’s regulations, if the value of the shipped order exceeds this threshold, it becomes the creator’s responsibility to pay this VAT. In such case, UK VAT will still be charged at checkout by Gamefound, but we’ll transfer taxes for pledges exceeding £135 to your bank account. Your logistics partner can use it to handle tax-friendly delivery for you.

Note: In the European Union, VAT is managed through two systems: OSS (One Stop Shop) for sales between EU countries, and IOSS (Import One Stop Shop) for goods imported into the EU with a value up to €150. In the United Kingdom, there is no direct equivalent to OSS – all sales to UK customers require local VAT registration and reporting directly to HMRC. For imports up to £135, Gamefound follows HMRC’s low-value goods regulations. While the handling of VAT on Gamefound may appear similar for EU and UK orders, the underlying tax systems, reporting mechanisms, and legal obligations are entirely separate.

We do not provide services as a VAT agency because, under the regulations, we are the entity responsible for the VAT. As an Online Marketplace, we are obligated to account for and remit VAT directly, rather than acting on behalf of the Creator.

Tax Configuration

Before you launch the campaign, you must check the tax configuration in countries where Gamefound does not handle taxes. Make sure the default tax rate for each location is correct, or change it according to your tax jurisdiction.

To change tax value, go to "Shipping" -> "Locations" and select a location from the list by clicking "View details":

You'll see the location details and the following fields at the bottom:

Here you can define the tax rate and name. The tax will be automatically calculated and added to the pledge at checkout:

Note: The tax will be added in two stages - for the pledge in crowdfunding and for shipping and additional items in the pledge manager. This works for all taxes: the EU&UK VAT and any other taxes defined by the creator.

Different tax rates for various products

Your project may contain rewards that should be taxed with reduced VAT rates in certain jurisdictions. In such a case, contact your Key Account Manager to request the proper tax rate configuration.

Tax Questionnaire & Configuration Process

You must complete the VAT questionnaire available here. This questionnaire is required for Gamefound to properly configure tax setup on your project. Contact your Key Account Manager to get detailed info about taxes. They will send you our guidance - with explanations to help you complete the questionnaire correctly based on your fulfillment specifics.

Important: Submitting the questionnaire does not automatically trigger sending the documentation. It enables our team to configure your project correctly and prepare the tax reports.

Note: If you skip the questionnaire, default tax settings will apply. For example, if you're a creator from the USA, Gamefound will automatically collect EU and UK VAT on all orders, regardless of order value.

How to obtain documentation

Once you are ready to fulfill your campaign please reach out to your Key Account Manager in order to receive all the necessary documentation/information.